About Us

About Us

2010

Founded

We brought live chat into being in 2010 as a modern way to interact with customers. We are important for all the businesses that require premium customer service and higher sales. We act as the backbone of your company with high-quality chat support. 

200+

Agents

Our team has an excellent set of attributes and is exceptionally talented. What sets our agents apart from others in the market is the determination to constantly improve our service, devise new strategies, and deliver a commendable customer experience. 

100+

Clients

Our success lies in our clients. We have already served more than a hundred businesses all around the globe. Every client resided in a different country with a distinct language and timings. Our diverse team handles everything according to your requirements.

Our Mission Statement

We are a company that is passionate about helping businesses and providing the best services to their customers. We have built Outsource Live Chats on many years of experience with online communication, growth strategy, and customer relation skills, which we now want to share with you.

We know how to get your service started off on the right foot. We will provide you with everything that is needed for success, including personalized customer care and reliable tech infrastructure at affordable prices.

Along the way, our team has gained heaps of knowledge on growth techniques that will benefit anyone with 24/7 live chat support without interruptions. We believe that every business has a unique story to tell, and we are excited to help you share yours. We will be with you from start to finish in telling this tale with solutions for all aspects of communication needs.

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Our Core Values

Our company’s values are to serve everyone fairly who comes into contact with our team, provide the best possible service, and maintain professional conduct no matter what. Our core values are the foundation of your success. So, if you are looking for an efficient company with world-class service, look no further.

Integrity

Every company has to have high standards, but we strive for an even higher level. Our commitment to this goal has been ingrained in us from day one. We treat you with care and drive all aspects of what goes on in or out through a business relationship.

Transparency

We are committed to providing you with the best chat services in an open and honest manner. Our reports will give insights into your chat system’s activity and help make sure everything runs smoothly. Our team of experts always puts your needs first in all decision-making processes.

Competence

Our supportive culture is at the heart of everything we do. We are relentless in our hunger for excellence and provide you with teams that give their all every day, resulting in sustainable operational efficiency. Our dedication to quality and low turnover rates make us the perfect partner in your endeavors.

Empowerment

We work hard every day to create a welcoming environment where agents can come together and do their best. A diverse team of experts is crucial for generating new ideas and successful projects. Our work culture is full of opportunities and makes room for our employees, empowering them to do their best.

Innovation

Innovation is the fuel that drives us forward, an imperative force in our industry. It motivates action and encourages curiosity to take risks with new ideas. Our goal has always been to push boundaries as innovation has no limits. We constantly strive toward excellence in all internal and external aspects.

Unity

Unity is our unique and powerful tool for bringing diverse perspectives to the table. It is not about what you believe or your opinion, but how those who share similar goals can come together as one collective voice with unstoppable momentum towards success.

CHAT IS THE FIRST STEP TO AN AMAZING CUSTOMER EXPERIENCE JOURNEY

Outsource Live Chats brings 24/7 live chat agents who are always available for your customers. We give you a personalized interactive and rich experience with advanced chat technology.

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