FAQs

Time to Say Goodbye to All Your Concerns

There are a lot of questions about outsourcing live chat, and the answers cannot be easy to find. However, we resolve all of your uncertainties when it comes down to the live chat services. The live chat solution that is perfect for your business is one where agents are available to take your questions and provide help desk support. We offer efficient, personalized service 24/7 so you can focus on integral business functions.

Chat Scripts

We specialize in customizing our scripts to offer you an engaging, personalized experience. You can also provide our reps with yours or modify ours to have an all-inclusive support system.

Custom Budget

We help you set a budget and manage your leads. As the number of customers increases, so does their conversion into revenues, and you get higher sales with our customized budget plan.

Chat Routing

We help you prioritize and route chat with convenient regulations. We automatically route conversations to the operator handling the least chat volume or put them into a queue for an agent to handle.

Build Your Business with Our Expert Chat Agents

We are experts at providing 24/7 web chat support for your website. Our chat agents are there to help you with any questions or problems that might come up. We also collect the customer information and leads so you can use them as per your feasibility. You also receive an instant notification when our rep interacts with your website visitor.

You can use our shared chat support team to experience success in no time. Your customers will be more than satisfied with the support they receive from our chat team. Our teams are available to help you solve any problems or answer questions about your products and services, help with sales, schedule appointments, lead generation, or anything in general. Our live chat support is an excellent way to boost your customer experience.

Find Efficient Solutions for All
Your Doubts Here:

Have you ever had a doubt about your decision to use live chat service solutions? A lot of queries or concerns might be bothering you right now but worry not. Our team has answered frequently asked questions to help you make an informed decision.

Our team is always looking for ways to improve the quality of service we offer to customers. We use a proprietary, data-driven approach that aggregates all your chat session information and provides actionable insights to provide you with an improved online experience.

No, you do not need to enter any credit card details to avail our free trial option. Just talk to our team, and they will help you with it. You will also not be charged any hidden fee for it.

You do not need to worry as we have multilingual agents. You will get reps proficient in multiple languages. You just need to share your requirements and then leave everything to us.

No, we use trusted third-party (TTP) data encryption to secure your information. As a result, your data will not be shared with anyone, and stay safe with us.

You can easily request the change of any agent if you are not fully satisfied. We act immediately and give you a rep that falls on your expectations.

CONVERT YOUR PROSPECTS INTO LEADS &
LEADS TO LOYAL CUSTOMERS

We refrain from using bots and provide you with real humans and not bots that stay active around the clock to offer a real-time conversation to your prospects. We help you generate high sales with our superior chat support services.

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