If you own and run a business, you have learned that customer feedback is critical to staying ahead of your competitors. Customer feedback is not a new concept and has been used by companies for decades to improve their products. In fact, many businesses rely on customer reviews to improve the quality of their products […]
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Do you understand the volume of live chat services? Do you know the impact it had on customers recently? Does your company have enough resources to provide efficient customer support? Live chat outsourcing keeps your budget in check while providing all the benefits you need for a strong customer connection. Businesses are still unaware of BPO […]
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The global Healthcare market is expected to reach $663.76 billion by 2028. The adoption of new health-focused technologies by healthcare houses is a notable aspect of these high expenses. Along with the advanced tech, the medical industry needs its customer support to be quick and effective. Real-time patient care plays an active role in the […]
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